✔ Available
on legacy Starter, Pro, and Enterprise
subscriptions
| What | Manage your legacy Teamwork
Spaces subscription. |
| Who |
|
| When | You need to manage the
number of users in
your current subscription,
payment
plan (aka billing
cycle),
billing
details, tax
number, or cancel your
subscription. |
| What | Manage your legacy Teamwork
Spaces subscription. |
| Who |
|
| When | You need to manage the
number of users in
your current subscription,
payment plan (aka
billing
cycle), billing
details, tax
number, or cancel your
subscription. |
Before you start
This article refers to legacy Teamwork Spaces
standalone subscriptions.
📝 If you are
subscribed to the
Teamwork Spaces
add-on (as
part of your Teamwork subscription), please visit Teamwork Spaces
add-on.
When you make adjustments to your
existing
subscription:
- At
checkout, you are charged (or
credited)
a prorated
amount, for the remainder of the
current
billing period, for any additions
(or
reductions) made
(paid seats, add-ons, plan
changes). Your new subscription
total is
also
listed. This is your new
renewal
amount going
forward.
- Your
Teamwork Spaces site is updated immediately with the
selected paid
seat
count, subscription plan, and
corresponding feature set.
Manage your
subscription
Manage your subscription's details
such as payment plan (monthly or annual),
number of paid users, billing details, and
tax
number.
- Click your profile icon in
Teamwork Spaces' main navigation
menu.
- Select Subscription.
- Click Change subscription.
- Select a plan.
- Review and update (if necessary) the number of paid user seats you need going forward in the Seats field. The number of user seats currently active on your site is auto-populated.
- Add users: Enter the total user count required going forward (both existing and additional users). Ex. You have 20 users and need to add two more — set your users count to 22.
- Remove users: Enter the total user count required going forward (excluding the number of users you want to remove). Ex. You have 15 users and need to remove three — set your users count to 12.
- Review your Payment Plan and
change if necessary:
- Billed annually
- Billed monthly
- Click Continue.
- Update your card information, contact
details, and billing address if
necessary.
- Click Continue.
- Review your order summary.
- Check the Terms of Service and
Privacy
Policy box.
- Click Purchase
Subscription.
📝 The Pro plan has
a 6-user minimum
count.
📝 The Starter plan
includes 5
users.
This user count cannot be
adjusted up or
down. If
you subscribed to Starter and
need 6 or
more users, you'll need to
upgrade to Pro to update your
user
count beyond 5.
Your subscription details are
updated and take effect immediately. You
are
charged during the checkout process for
any
additions made (users are charged pro-rata
to
cover the additions for the remainder of
your
current billing period, switching from
monthly
to annual starts and charges for a new
subscription immediately).
View your invoice
history
View your past invoices from the Subscription settings.
- Click your profile icon in
Teamwork Spaces' main navigation
menu.
- Select Subscription.
- Scroll to the Invoices section.
Previous invoices for
the account are listed here with
the invoice issue date, invoice
number, subtotal, tax, and total.
💡 Click an
invoice date to view a
PDF
version of the
invoice, then use
the PDF preview
options to download or print a copy of
the
invoice.
Cancel your
subscription
Cancel your legacy Teamwork Spaces
subscription from settings.
- Click your profile icon in the Teamwork Spaces main navigation
menu.
- Select Subscription.
- Scroll to Cancel account.
- Click Cancel account.
- Select I still want to delete to proceed.
- Review the loss of access information, then click I still want to delete.
- Select a reason for deleting your account.
- Click Delete Plan to complete the process.
Feature access
The table below outlines the
feature
set included in legacy Teamwork Spaces
subscriptions.
Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Page limit | 30
pages | Unlimited | Unlimited |
| User management | ✔ | ✔ | ✔ |
| Follow spaces &
pages | ✔ | ✔ | ✔ |
| Public page sharing | ✔ | ✔ | ✔ |
| Page reordering | ✔ | ✔ | ✔ |
| Template gallery | ✔ | ✔ | ✔ |
| Tags | ✔ | ✔ | ✔ |
| Filtering | ✔ | ✔ | ✔ |
| Rich text editor | ✔ | ✔ | ✔ |
| Inline comments | ✔ | ✔ | ✔ |
| Reactions | ✔ | ✔ | ✔ |
| Media support | ✔ | ✔ | ✔ |
| Markdown support | ✔ | ✔ | ✔ |
| Table of contents | ✔ | ✔ | ✔ |
| Email notifications | ✔ | ✔ | ✔ |
| URL customization | ✔ | ✔ | ✔ |
| Space permissions 1 | ✗ | ✔ | ✔ |
| Page privacy | ✗ | ✔ | ✔ |
| PDF space export | ✗ | ✔ | ✔ |
| Reporting | |||
| Required reading | ✔ | ✔ | ✔ |
| Space activity history | ✔ | ✔ | ✔ |
| Page version history | ✔ | ✔ | ✔ |
| Integrations /
API | |||
| Teamwork | ✔ | ✔ | ✔ |
| Teamwork Chat | ✔ | ✔ | ✔ |
| Confluence importer | ✔ | ✔ | ✔ |
| Webhooks | ✔ | ✔ | ✔ |
| Security | |||
| SSO | ✗ | ✗ | ✔ |
Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Page limit | 30
pages | Unlimited | Unlimited |
| User management | ✔ | ✔ | ✔ |
| Follow spaces &
pages | ✔ | ✔ | ✔ |
| Public page sharing | ✔ | ✔ | ✔ |
| Page reordering | ✔ | ✔ | ✔ |
| Template gallery | ✔ | ✔ | ✔ |
| Tags | ✔ | ✔ | ✔ |
| Filtering | ✔ | ✔ | ✔ |
| Rich text editor | ✔ | ✔ | ✔ |
| Inline comments | ✔ | ✔ | ✔ |
| Reactions | ✔ | ✔ | ✔ |
| Media support | ✔ | ✔ | ✔ |
| Markdown support | ✔ | ✔ | ✔ |
| Table of contents | ✔ | ✔ | ✔ |
| Email notifications | ✔ | ✔ | ✔ |
| URL customization | ✔ | ✔ | ✔ |
| Space permissions 1 | ✗ | ✔ | ✔ |
| Page privacy | ✗ | ✔ | ✔ |
| PDF space export | ✗ | ✔ | ✔ |
| Reporting | |||
| Required reading | ✔ | ✔ | ✔ |
| Space activity history | ✔ | ✔ | ✔ |
| Page version history | ✔ | ✔ | ✔ |
| Integrations /
API | |||
| Teamwork | ✔ | ✔ | ✔ |
| Teamwork Chat | ✔ | ✔ | ✔ |
| Confluence importer | ✔ | ✔ | ✔ |
| Webhooks | ✔ | ✔ | ✔ |
| Security | |||
| SSO | ✗ | ✗ | ✔ |
1. On the Starter plan, all
members of a space are automatically
granted permission to manage the
space.