Within Teamwork, you can change the site owner to another user on your site.
To make this change, you will first need to be logged in as the person who is currently the site owner.
Note: Only site administrators in the owner company can become the site owner.
Once logged in, go to the People tab at the top of your screen, and to the list of people on your site.
Select the person you want to be the new site owner. This will open their profile view.
Click the options button (three dots) in the top right of their profile and select Make Site Owner from the dropdown.
Note: The site owner's permissions cannot be managed by any other user. Once you transfer site ownership from yourself to another administrator, only the new site owner can change the site owner in future, via their account.
If you cannot access the account of the current site owner, you will need to contact Teamwork. For security purposes, we will need to go through a few steps to verify some details and then we can update the site owner for you.
Please send the following details to firstname.lastname@example.org on company headed paper (a PDF via email is suitable):
- The reason for the change of site owner
- The URL of your Teamwork site
- The last 4 digits of the payment method (or a note of any alternative payment method used for the account if you don't pay by credit card)
- The name of the new site owner (must be an existing site administrator)
Note: Requests to Teamwork for change of ownership must come from an existing owner company site administrator on the account.
For more information, see: Adding a Site Administrator