Quick answer: Reply to a comment notification email with commands: #like to like the comment, #unfollow to stop following the item, #complete or #reopen for tasks and milestones, #tag to add tags, #assign @user to reassign, and [1h 25m] to log time. Add #end on a new line to leave out your signature.

Which commands can I use in email replies to comments?

You can reply to an email notification with commands for specific actions:

  • #like - this adds a Like on the comment you're replying to and posts your text as a new comment.
  • #unfollow - you'll be removed as a follower from that item. 

Which commands work on tasks and milestones?

If you are replying to a comment on a task or a milestone, there are further commands you can add to your reply which will affect the task or milestone:

  • To complete a task or milestone, use one of the following:
    • #Complete
    • #Completed
    • #Done
  • To reopen a completed task or milestone, use one of the following:
    • #Uncomplete
    • #Reopen
    • #Open
    • #Notdone
    • #Reopened
  • Add tags by using #tag1 #tag2
  • Assign or reassign using  #reassign @user or #assign @user (this works with multiple users)
  • Log time (on a task or project):
    • Send [time] as part of the reply, for example:
      • [1h]
      • [1m]
      • [1h 25m]
      • [1.5]
      • [1:30]
  • Add any text in {} for a time log description e.g: {This is the description for the time log}. This is an optional extra.
  • If notification email relates to a task, then the time is logged against that task.
  • If notification email does not relate to a task, the time is logged against the project.

How do I keep my email signature out of comments?


  • including #end on a new line in a reply prevents your email signature from being included in your comment added to the thread.
    • Even without #end, if your signature has images, Teamwork.com will remove the images once our system can see that they are used repeatedly.

Frequently asked questions

Where is time logged when I reply by email?

Against the task if the notification relates to a task; otherwise against the project.

Can I add a description to time I log by email?

Yes. Put the description in curly brackets, for example {This is the description}.

Can I assign a task to more than one person by email?

Yes. #assign @user and #reassign @user work with multiple users.