What is EU hosting in Teamwork.com?
Teamwork.com offers EU hosting across our
entire product suite, to both new and
existing customers.
EU hosting is available across
all Teamwork.com products.
For new customers signing up to
Teamwork.com, you will have the option to
select EU hosting during the account
signup process.
Existing customers can request
their account be transferred from US to EU
hosting by contacting support@teamwork.com.
Note: There will be
a cost associated with the migration of
Teamwork.com sites between regions.
| What you
need to know | |
|---|---|
 | EU hosting is available from our
data centers in Dublin,
Ireland. |
 | Once you're on EU hosting your
site URL will look something like company.eu.teamwork.com. |
 | Existing users: After you contact
us, we expect a three to
four weeks wait in order to get
you moved over to the EU. We'll do
our best to do this at a time that
is least disruptive and most
convenient for you. |
 | Note: EU hosting
only applies to our
Teamwork.com suite of products
and does not cover any
third-party operators. Third-party operators that
this relates to:
|
Why does Teamwork.com offer EU hosting?
In October 2015, the Safe
Harbour Privacy Principles were overturned
and deemed invalid by the European Court
of Justice. Originating from this is
Privacy Shield, a new framework that
protects the fundamental rights of anyone
in the EU whose personal data is
transferred to the United States.
When news broke that the Safe
Harbour agreement was no longer valid we
began receiving emails from our users who,
regardless of the outcome and new
legislation did not want their data stored
in the US. Armed with this information, we
set about investigating the possibility of
hosting our services in the EU, and began
providing EU hosting in November
2016.
As of May 2019, EU hosting is
available across our entire product
suite:
- Teamwork.com
- Teamwork Desk
- Teamwork Chat
- Teamwork Spaces
Note: To integrate across
products within the Teamwork.com suite, all
products must be hosted within the same
region.
Frequently asked questions
Is there a cost to move to EU hosting?
Yes. There's a cost to migrate a Teamwork.com site between regions.
How long does a move to EU hosting take?
About three to four weeks after you contact us.
Does EU hosting cover third-party services?
No. It applies to the Teamwork.com suite only, not third parties such as push notifications, email providers, or third-party integrations.
For more information, see: Teamwork.com
EU Data Center blog post