✔ Available on all
subscriptions.
What | Enable two-factor
authentication
(2FA) for your Teamwork.com
account. |
Why |
|
Who |
|
When |
|
What | Enable two-factor
authentication
(2FA) for your Teamwork.com
account. |
Why |
|
Who |
|
When | You want to
implement additional security
protocols for
Teamwork.com. |
Before you
start
You need to install the Google
Authenticator app on your device to
set up and use 2FA:
Set up 2FA for your profile
Step 1: Enable
2FA in
Teamwork.com
- Click your profile
icon in Teamwork.com's
main navigation menu.
- Select Edit my
details.
- Switch to
the Account tab.
- Click Enable beside the Two-factor authentication option.
- Select your device
type: iOS or Android.
- Click Continue.
Step 2: Scan
the QR code in
the Google Authenticator app
💡 Download the
Google Authenticator app on your
device (if you haven't
already).
- Open the Google Authenticator app
on your phone.
- Click
the plus icon.
- Select Scan a QR
code.
- Scan the QR code shown in the
setup screen in
Teamwork.com.
Step 3:
Finish the setup in
Teamwork.com
- Return to the setup screen in
Teamwork.com
- Click Continue to final
step.
- Go to the Google Authenticator app
and locate the security key
listing associate with your
Teamwork.com profile.
- Enter this 6-digit code into the field in Teamwork.com.
- Click Verify.
- Click Finished,
then Update to return
to your site.
Turn off 2FA for your profile
- Click your profile
icon in Teamwork.com's
main navigation menu.
- Select Edit my
details.
- Switch to
the Account tab.
- Click Disable beside the Two-factor authentication option.
- Open the Google Authenticator app
on your phone.
- Locate the security key
listing associate with your
Teamwork.com profile.
- Enter this 6-digit code into the
field in Teamwork.com.
- Click Submit.
- Click Update to return
to your site.
Reset another user's
2FA
🔑 Site owners and site admins (in the
owner company) can turn off other users'
two-factor authentication.
If a user no longer has access to
their authenticator app and can no longer use
2FA, you can turn off their 2FA setting,
allowing them to set it up again.
- Select People in
Teamwork.com's main navigation
menu.
- Switch to
the People tab.
- Click the pencil icon on a user's far right.
- Switch to
the Account tab.
- Click Disable beside the Two-factor Authentication option.
- Click OK to confirm.
The user's two-factor authentication is turned off. An email notification is sent to the site owner, the administrator who is disabling the 2FA, and the person whose 2FA is being disabled.
They can set it up again via
their profile settings (as outlined in
the "Set up 2FA for your profile"
section on this page).
📝 Turning off 2FA for
your own profile
requires you to input the security code from
your Google Authenticator app. This applies to
all users, including site admins.