| What | Connect your preferred AI
assistant, such as Claude or
ChatGPT, to Teamwork.com so you
can manage work using
natural language. |
|---|---|
| Why |
|
| Who | Teams using Teamwork.com with AI
assistants such as Claude
or
ChatGPT. |
| When | Use the Teamwork.com MCP server
when
you want your AI assistant to help
manage projects, support work,
documentation, workload, budgets,
and time tracking in
Teamwork.com. |
Use AI assistants with
Teamwork.com
The Teamwork.com Model Context Protocol
(MCP) server powers the connection
between AI assistants and Teamwork.com. It
helps you turn meeting notes, client briefs,
project updates, and documentation needs into
action using your
Teamwork.com account access.
Use it to support everyday project management
workflows, reduce repetitive admin, and get
help acting on the information already managed
in Teamwork.com.
By connecting your AI assistant to
Teamwork.com, teams can spend less time
searching for information and updating work
manually, and more time acting on project,
client, and operational priorities.
What is MCP?
MCP stands for Model Context Protocol. It is
a standard that allows AI assistants, such as
Claude and ChatGPT, to connect to external
tools and services, including
Teamwork.com.
The Teamwork.com MCP server acts as the
connection between your AI assistant and
Teamwork.com. When you ask your AI assistant
to complete a supported action, the MCP server
uses the relevant Teamwork.com tools to read,
create, update, or manage work in your
workspace.
On this page
Get help
with everyday Teamwork.com workflows
The Teamwork.com MCP server helps your AI
assistant support project management AI
workflows across Teamwork.com using natural
language.
Quickly understand
where work needs attention
Review active projects, identify overdue
work, check workload capacity, and surface
stalled activity before planning meetings or
delivery reviews.
Turn conversations into action
Create projects, tasks, milestones, and
follow-up work from meeting notes,
implementation plans, support conversations,
or client briefs.
Prepare for
client and leadership updates
Quickly prepare project updates, identify
delivery risks, and review workload or budget
concerns before client meetings, QBRs, or
leadership reviews.
Review
support, documentation, and workload
Review customer support activity, search
Spaces documentation, track workload capacity,
and review project time data across
Teamwork.com.
Ask for the outcome you need. The
Teamwork.com MCP server helps your AI
assistant take supported actions in
Teamwork.com using the access
available to the connected
account.
Connect AI assistants
to Teamwork.com
Most MCP-compatible AI assistants follow a
similar setup flow: add the Teamwork.com MCP
server, enter the dedicated server URL,
authenticate with Teamwork.com, and approve
access permissions.
- Add the Teamwork.com MCP
server: Use the connector,
integration, app, or MCP setup area in
your AI assistant.
- Enter the Teamwork.com MCP server
URL: https://mcp.ai.teamwork.com.
- Authenticate with
Teamwork.com: Sign in using
the Teamwork.com account you want the AI
assistant to use.
- Approve access: Review and
approve the requested permissions.
Platform-specific
setup guides
Claude and ChatGPT both use the same
Teamwork.com MCP server URL, though the setup
flow differs by platform. Use the guides
below for platform-specific setup steps.
Additional MCP-compatible AI assistants and tools, such as Microsoft Copilot, Gemini, Cursor, and other MCP clients, may also support Teamwork.com workflows depending on platform capabilities and MCP support.
Example AI
prompts
Once connected, you can ask Claude or ChatGPT
to help with Teamwork.com workflows using
prompts like these. Adapt the examples to the
projects, clients, teams, and date ranges you
want to review.
Example
investigative workflow
Identify
delays
“Which
active projects are behind on
milestones this week?”
→
Find
blockers
“What tasks
are blocking progress on those
projects?”
→
Review
workload
“Are any
blockers assigned to someone over
capacity?”
More prompts to
try
- Identify active Teamwork.com projects with
overdue tasks, missed milestones, or
stalled activity.
- Look across the next four weeks and tell
me who is over capacity and under
capacity.
- Create a project from these client meeting
notes and add the key milestones.
- Summarize project activity for this client
so I can prepare a status update.
- Calculate billable utilization for last
month and flag anyone below target.
- Compare project budget consumed against
work completed and flag projects where
logged work appears ahead of
progress.
- Show all high-priority tickets waiting for
a response and summarize the main customer
themes.
- Create a troubleshooting guide in
Teamwork Spaces from these notes and
suggest updates for clarity.
Use AI output as a draft or starting point.
Review results before sending client updates,
making resourcing decisions, or acting on
project, budget, or time data.
Supported
Teamwork.com areas
The Teamwork.com MCP server supports more
than
80 tools across Teamwork.com, Teamwork Desk,
and Teamwork Spaces. These tools allow
connected AI assistants to read, create,
update, and manage supported work in
Teamwork.com.
Teamwork.com
- Projects, project members, categories, and
templates.
- Tasks, task lists, milestones, workflows,
activity feeds, and tags.
- Time logs, timers, workload, teams, users,
companies, skills, and job roles.
- Project and task list budgets where
configured.
Teamwork Desk
- Tickets, replies, internal notes, and file
attachments.
- Customers, companies, inboxes, priorities,
statuses, ticket types, and tags.
Teamwork Spaces
- Spaces, pages, homepages, and page
hierarchy.
- Search, comments, tags, and
categories.
Permissions
and control
The Teamwork.com MCP server uses the
Teamwork.com
account connected to the AI assistant.
Available information and actions depend on
the permissions associated with that
account.
Your AI assistant does not get separate
access
to Teamwork.com. It works through the
connected account and follows the permissions
available to that account.
Frequently asked
questions
What is
the Teamwork.com MCP server?
Can I use
Claude or ChatGPT with
Teamwork.com?
Yes. Claude and ChatGPT are supported
through the Teamwork.com MCP server. Use
the setup guides linked above for
platform-specific setup steps.
Which Teamwork.com products does the MCP
server support?
The MCP server supports workflows across
Teamwork.com, Teamwork Desk, and Teamwork
Spaces.
Can AI
assistants create projects and update work
in Teamwork.com?
Yes. Supported actions include creating
and updating projects, tasks, tickets,
documentation, time tracking, and other
supported Teamwork.com work.
Does the
MCP server use my Teamwork.com
permissions?
Yes. Available information and actions
depend on the Teamwork.com account used to
connect the MCP server.
What
should I do if a prompt returns an empty
result?
An empty result may mean there is no
matching data, or that the relevant
information is not currently being tracked
in Teamwork.com.