Within Teamwork Desk, you can edit a customer's details from their individual profile.

Select People from the main navigation menu, then switch to the Customers subsection. Click a customer's name to open their profile.

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Click Edit profile in the customer profile's top right.

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Scroll to the relevant detail you want to update:
  • General:
    • Customer's photo
    • First & last name
    • Email address
      💡 Click Alternative email address to associate additional email addresses with this customer.
    • Company
    • Customer Portal permissions
  • Details:
    • Job title, phone, mobile, address, and notes.
  • Social networks:
    • Facebook, LinkedIn, or Twitter.

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Hover over a field and click the pencil icon to edit. Update the information, then click Save.

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At the bottom of the customer's profile, you can:
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For more information, see: Working with the Customers Area