Within Teamwork, you can adjust your subscription and add users to your plan at any time.

Click your profile icon in the top right corner of your site and select Subscription from the dropdown.

Image Placeholder

Note: Only site administrators in the owner company have access to this area.

The subscription page will show a breakdown of your current plan and the number of existing users for your subscription.

To adjust this, click the green Update Subscription button below your plan summary.

Image Placeholder
Image Placeholder

You can increase the number of users for your subscription using the dropdown here, or by clicking full checkout.

Image Placeholder

You will be brought to the checkout page where you can see your plan options and switch between monthly and annual billing.

Image Placeholder

Click the green Select button on the relevant plan to proceed to the team size selection and payment.

At the top of the next page, you can use the users required dropdown on the left to update the number of users you want to be included in your subscription. 

You will need to enter your total team size (both existing and additional users), not just the new users. For example, if you have 45 users and are looking to add 5 more, you will need to set your team size as 50.

Image Placeholder

Note: You will only be charged for the additional users you are adding.

Below the team size selection, you can enter your payment information, contact details, and billing address. At the bottom of the screen, you can enter a tax number if applicable, and also choose whether to make the invoices out to the account name for your site or enter in a different reference.

Image Placeholder

On the final page, you can review your subscription details. At the bottom of the order summary, you can:

  • Agree with the terms of service and privacy policy (required).
  • Allow non-administrator users to add new paid users to this subscription (optional).
    • If you decide in future to enable/disable this setting, you will need to navigate through the checkout process again, only changing that individual setting.
      • As long as no other changes are made to your subscription settings (plan, billing cycle, user count) no charges will be made when you update the setting.
  • Enter a discount code (if applicable).
Image Placeholder

Click Purchase subscription to complete the payment.

Note: You can make changes to your subscription at any time. Your site will update immediately to reflect the changes. When adding or removing users from your subscription, payment adjustments to your subscription will be invoiced/credited immediately.

For more information, see: Upgrading Your Teamwork Plan