Within Teamwork Desk, you can create Help Docs sites with with a collection of articles for your customers.



Each Teamwork Desk subscription comes with one free Help Docs site included. You can purchase additional sites via your subscription settings.

The Help Docs area of your site allows you to view and manage your existing sites, as well as create new ones.

Image Placeholder

In the Help Docs area, you will see a grid view of your existing sites, both published and not published.

Image Placeholder


You can use the quick search field at the top to find a specific site.

Image Placeholder

When you hover over an individual site card, select the three dots to access the quick options menu.

Image Placeholder

From this dropdown, you can:

  • Quickly access:
    • Articles
    • Categories
    • Appearance
    • Settings
  • View site - go to the live Help Docs site
  • Clone site - make a duplicate of the site
  • Delete site

To create a new Help Docs site, select the + Add a site option in the top right.

Image Placeholder

In the new site modal, you will need to add a site name and sub-domain. You also have an option to add a site headline.

Image Placeholder

For more information, see: Managing Help Docs Settings