Within Teamwork Desk, you can create a Help Docs site to help your customers to resolve their own issues.
Go to the Help Docs area at the top of your site.
Select the + Add a site button in the upper right corner of the Help Docs area.
When setting up a Help Docs site, you will be required to enter a site name and sub-domain.
- Site Name - pick a name for your
- Sub-domain -
your subdomain can be a
combination of letters and numbers
and will look
- Site Headline -
add a description for your site
(optional) that will be displayed
above the search field on your
Help Docs site
Once you have created the site, you can start adding categories and individual articles to the site for your customers to read.
For more information, see: Getting Started with Help Docs