Note: This version of Teamwork Desk is no longer supported.
Check out our help docs for the new version of Teamwork Desk here.
Within Teamwork Desk, you can enable two-factor authentication for your profile, adding an additional layer of protection to your account.
When enabled, each time you sign in to any Teamwork application, you will need to enter both your password for your account, and a verification code from the Google Authenticator app.
Click your profile icon in the top right corner of your site, and select View Profile from the dropdown menu.
In your profile area, select the Profile tab from the left pane.
Scroll to the bottom of your profile details, where you will see an option to enable two-factor authentication.
When you click Enable, you will find links to download the Google Authenticator app for iOS or Android:
Once you have installed the app on your device, select Continue:
For iOS and Android, you will be given a barcode to scan using your mobile camera:
Once you have added the barcode/authentication code on your phone, the Authenticator app will give you a 6-digit code, which you will need to enter in Teamwork Desk to verify the setup.
After you select Verify, you will see an alert in the bottom right of your Desk account with the status of the setup.
Note: Two-factor authentication is available on the Pro plan and above.
For more information, see: Disabling two-factor authentication