Within Teamwork Desk, you can save any filter you have set when using reports.

You can access filter by clicking the filter icon to the right of the reports page you are viewing.

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You can choose to filter the following options:

  • Subject
  • Inboxes
  • Agents
  • Tags
  • Companies
  • Statuses
  • Priorities 
  • Sources
  • Types
When you have set your preferred filters in place, at the of the filter pane there is a Save option.

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The Save filter modal will allow you to enter a name and description (optional) for your filter. 
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Once saved, you can select your filter from the Saved Filters tab within the filters pane. 

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For more information see: Reports