Within Teamwork Desk you can view your profile details and preferences.

To access this, click on your profile icon to the top right of Desk and select 'View Profile':



This is where you manage your account settings including your user information, permissions, notification, and access to your API key.

In the Profile section you can add or edit:

  • First and last name
  • E-mail address and alternate e-mails
  • Part-time or full time agent
  • Job title
  • Office phone
  • Cell phone
  • Home phone
  • Time zone
  • Photo
  • Time format (12hr/24/hr)
  • Send Web notifications
  • Push notifications
  • Text editor (HTML or Markdown)
For more information see: My Profile