Note: A user and an inbox cannot have the same e-mail address.
(These steps require the user to be an administrator.)
Steps to add to TeamworkDesk:
- Select the Settings icon on the bottom left of your screen.
- Choose the Inboxes option.
- Select “Add Inbox.”
- You will need to name the inbox and enter the relevant e-mail address (email@example.com).
- Optional: You can choose users that have access to the inbox.
- Choose “Next” and you will be brought to the forwarding set-up.
It is important to note that administrators will always be able to access an inbox, even if not selected in the User Access.