We offer two plans for Teamwork Desk
 
  • Basic plan gives you fixed costs at a low price
  • Pro plan which gives a fixed cost suitable for larger organizations with a full access to all the features in Teamwork Desk
You will be asked to choose your plan after the 30-day free trial. You can change your plan at any time
 
 

Basic Plan

On this plan you pay a fixed amount for each agent. There is no Agent or Inbox limit. You have the option of paying monthly or annually. You pay $7 per agent per month if you pay monthly, $5 per Agent / mo if you pay annually. You can add or remove agents at any time. If you chose to pay annually you can choose how many agents (and helpdoc sites) you want to pay for up-front. You will be invoiced immediately and again one year from then etc. If you add agents during the year, you will be charged pro-rate e.g. if your billing period was due to finish on September 18th and you added an agent on June 5th you would be charged for 3 months (June 18th - July 18th, July 19th - Aug 18th, Aug 19th - Sept 18th).
 

Pro Plan

On this plan you pay a fixed amount for each agent. You have the option of paying monthly or annually. You pay $30 per agent per month if you pay monthly. You can add or remove agents at any time. If you chose to pay annually it works out as $20 per agent per month, and you can choose how many agents (and helpdoc sites) you want to pay for up-front. You will be invoiced immediately and again one year from then etc. If you add agents during the year, you will be charged pro-rate e.g. if your billing period was due to finish on September 18th and you added an agent on June 5th you would be charged for 3 months (June 18th - July 18th, July 19th - Aug 18th, Aug 19th - Sept 18th).
 
This option also gives you the power to add an unlimited number of Part-Time Agents i.e. someone who can answer up to 10 tickets a month, for free.
 
This plan also gives you full access to all of the features in Teamwork Desk
 

HelpDoc Sites

All plans come with 1 free helpdoc site (unlimited pages). Each subsequent site is $20 per site per month. If you pay annually you choose how many sites you want to pay for, any sites added during the year will be charged pro-rata.