Within Teamwork Desk, there are a range of plans you can select for your subscription.
- Starter - a ticket management tool for small teams who are just getting started.
- Pro - increased automation for teams who need to efficiently manage customer conversations.
- Premium - advanced support features that add power to your customer interactions.
You can change your plan at any time. You can find information on our plans on our pricing page.
Each plan is available on a monthly or annual subscription.
Starter pricing options:
- $7 per agent per month, billed annually
- $8.75 per agent per month, billed monthly
Note: The 10 agent limit on the Starter plan refers to full-time agents only. There is no limit on part-time agents.
Pro pricing options:
- $13 per agent per month, billed annually
- $16.25 per agent per month, billed monthly
Premium pricing options:
- $25 per agent per month, billed annually
- $31.25 per agent per month, billed monthly
Updating your subscription
If you add agents during your subscription cycle, you will be charged on a pro-rata basis, per our payment processor, Stripe.
For example, if your billing period was due to finish on September 18th and you added an agent on June 5th you would be charged for 3 months (June - Sept 18th) for that agent, at the time of the change.
Help Docs sites
All plans come with 1 free Help Docs site with unlimited pages.
Each subsequent site is $20 per site per month.
If you pay annually, any sites added during the year will be charged on a pro-rata basis.
Note: For Enterprise pricing options, please contact our sales team.
For more information, see: Subscribing to Teamwork Desk