Within Teamwork Chat, you can enable push notifications for the mobile Chat app.
Enabling Push Notifications on iOS
When signing into Chat for the first time, you will be prompted to give permission for push notifications:
If you don't enable push notifications here, you can also do it via your iPhone's notification settings. On your phone, go to the Settings app, and select the Notifications section. From there, choose Chat from the list of apps:
Once push notifications are enabled, user can receive notifications once they are "@mentioned" or "@all" is used.
Enabling Push Notifications on Android
On Android devices, you can enable push notifications for Teamwork Chat in your device's notification settings:
When a user is directly mentioned, or an @all is used, they will receive a push notification on their mobile device:
Note: Users will only receive notifications on mobile when the desktop app and browser version of Chat is closed.
For more information, see: Downloading the Teamwork Chat mobile app