Within Teamwork Desk, you can create a Help
Docs site to help your customers to resolve
their own issues.
Go to the Help Docs area at
the top of your site.
Select the Add a
site button in the upper
right corner of the Help Docs area.
When setting up a Help Docs site, you will be
required to enter a site name and
sub-domain.
Site details
- Site Name - pick a name for your
site
- Sub-domain -
your subdomain can be a
combination of letters and numbers
and will look
like yoursubdomain.helpdocs.com
- Site Headline -
add a description for your site
(optional) that will be displayed
above the search field on your
Help Docs site
homepage
Once you have created the site, you
can start adding categories and individual articles to
the site for your customers to read.
For more information, see: Getting Started with Help Docs