Within Teamwork Chat you may sometimes see the message 'Connection lost' appear in the bottom right of your Teamwork Chat window:
This can happen for two reasons:
Network drop - you may have lost connection to your network / internet connection which would cause Teamwork Chat to disconnect. Once a stable internet connection can be obtained, Teamwork Chat will reconnect automatically gathering all updates.
Server change - At times when we are updating the app we need to pull one server at a time from our load balancers, this can (remember we are still in Beta) cause the app to lose connection temporarily.
Note: If after 10 seconds the app has not come back online you may need to close and restart it.